I’ve been with this webhost for about one year+ I think. My first year was good, I didn’t have that much downtime for my blog. But this year was absolutely UNSTABLE! Everyday my blog goes DOWN several times. How would you expect customers would react to that? Take a look at these emails, just look at the date and time on the right side:
And their chat support is absurd! They keep on telling me the same thing every time “Your site is fine now. You will not encounter this kind of error next time.” Com’on! You should be better than this!
info: Please wait for WebHostingWorld.Net operator to respond.
info: You are now chatting with ‘WHW-Livehelp’
WHW-Livehelp: Hello! Thank you for contacting Webhosting World’s live chat service. My Name is Lia. How may I assist you today?
WHW-Livehelp: hello
Marc: why is my blog intermittent again? marcroger.com
Marc: I’ve got it monitored by 247webmonitoring.com and it’s the 4th time in a week it went down
WHW-Livehelp: but now your site is working fine on server
WHW-Livehelp: without getting any error
WHW-Livehelp: Sorry for the inconvenience caused to you.
WHW-Livehelp: please clear your cache and try once again
Marc: do you know what 247webmonitoring.com do?
WHW-Livehelp: it is also working fine on server
WHW-Livehelp: http://247webmonitoring.com/
Marc: i get emails like this since feb 2 2011
Marc: Dear Marc, MarcRoger (http://marcroger.com) found DOWN on Wednesday, February 9, 2011 4:41:08 AM GMT+08:00 This mail is sent to you from http://www.247webmonitoring.com
Marc: i mean feb 9
Marc: my site goes down everyday since feb 9
WHW-Livehelp: Sorry for the inconvenience caused to you.
WHW-Livehelp: but now your site are working fine on server
WHW-Livehelp: please check now
Marc: yes it is
Marc: but my question is, why is it going down?
Marc: i’m pretty sure you have logs
WHW-Livehelp: if it is your are facing any problem that time come on chate we will assist you further.
Marc: i went to chat yesterday when it went down
Marc: but the agent didn’t help
WHW-Livehelp: ok
WHW-Livehelp: but now it is working fine
WHW-Livehelp: pleas check now
Marc: do you understand what my question is?
WHW-Livehelp: please
Marc: why does it going down everyday?
WHW-Livehelp: Sorry for the inconvenience caused to you.
WHW-Livehelp: I will try you will not face this type of issue again
Marc: that’s what the agent said to me yesterday
Marc: Marc: but it slows, gone down and sorts WHW-Livehelp: You will not face any issue now Marc: okay Marc: i hope
WHW-Livehelp: Sorry for the inconvenience caused to you.
WHW-Livehelp: you will not face this type of issue again
Marc: you’re not answering my question
Marc: can you stop pasting things and answer me?
Marc: ????????????????????????????
WHW-Livehelp: Sorry for the inconvenience caused to you
WHW-Livehelp: if you are facing the same issue again then please come on chat
WHW-Livehelp: we will assist you further.
Marc: what the?!
Marc: you’re still not helping
Marc: you’re really not helping and the world will know about this!
Now you decide!
July 11, 2011 at 3:33 PM • Permalink •
Did you find the exact reason on why your blog is going down so many times, you can check things like custom plugins, this is one thing as per my experience which uses extreme cpu and other thing is hits.
I think its not always the webhost at mistake , sometimes its just us not wanting to pay more for our websites which are essential for us.
You can try a vps or something if your website is that important
July 12, 2011 at 12:19 AM • Permalink •
@Grace: Nope, I’ve tried asking them what was the root cause of the down times but they didn’t give me anything. And when I transferred hosts with the same settings and plugins, it went okay.
I don’t need a VPS yet ’cause this blog isn’t that big yet. But I’m considering it in the future.
November 17, 2011 at 9:26 PM • Permalink •
I’ve been with Webhostingworld for almost two years now. I have never seen another company strive so hard to make constant improvements and
provide the very best in service and support.
I’ve submitted two support tickets to them, and I’m not exaggerating when I say they were on it in less than one minute. It is not humanly possible to provide better support than that.
The ease of use of their CPanel is outstanding. Hosting plans are very reasonably priced.
I recommend Webhostingworld to everyone. You can’t go wrong with these guys. They are the best.
November 18, 2011 at 12:57 AM • Permalink •
@Matharoo: Good for you, but my experience with them was poor.
November 27, 2011 at 8:31 PM • Permalink •
Absolutely Amazing
I’m new to the web hosting world. I started with another host because of some sites that recommended it. I was naive enough to believe those. After I signed up, I started to read customer reviews of how awful that host was. Even though I had yet to experience it, I wasn’t waiting around to find out. I will add though, I got my prorated refund from them right away (people have said they never rec’d theirs etc).
Anyway, after checking for a new web hosting company (and spending a long time looking at reviews) I went with Webhostingworld.net. They are incredible. I haven’t been with them very long at all but I had to utilize transferring my WordPress over, so I had to speak with their customer/tech support a lot. I used their chat service, and I never had any wait time to speak with someone. They are extremely knowledgeable and helped me move it in now time at all. They also had in depth help pages. Which I was able to follow very easily. Extremely polite and waited with me while I did everything.
I haven’t had any issues, and I have a feeling I won’t!!
November 29, 2011 at 8:43 PM • Permalink •
Good for you! My experience with them was awful. If you can just read the chats above.
December 18, 2011 at 3:56 PM • Permalink •
I’ve been with Webhostingworld.net for roughly 1 and half month, with 8 sites hosted with them, and more to come.
Their uptime and reliability if phenomenal! The speed of their servers are very fast.
Their tech support is great. They respond within minutes, even if it’s 3 in the morning with a ticket at low priority. And their responses are always helpful and accurate, none of these cookie cutter answers.
Customer Service is great. They have a very nice and loose way, where they’re able to have fun with their clients. I always get a nice laugh to their responses. I understand some people can’t handle sarcasm and all and have said they have horrible support that are rude, but that couldn’t be farther from the truth. They have excellent support.
February 6, 2012 at 5:26 PM • Permalink •
I am very please with my decision to move my sites to The Webhostingworld.net. The hosting is great, but what is really important to me and my customers is their exceptional customer service. Anytime I have a problem, they are “Johna on the Jessica.” I might add that any problem I have had, has been a lack of hosting knowledge on my part. They have been patient and a great resource. I highly recommend them as a hosting provider.
March 12, 2012 at 2:41 PM • Permalink •
WebHostingWorld.net‘s site builder allowed me without any prior web hosting experience to setup a website in some minutes. I now have a website clients can use to contact me and request appointments, it’s great!
March 21, 2012 at 5:29 PM • Permalink •
Freindly and quick customer support
We have several accounts with Webhostingworldhosting.com. We have only been down once in over a year and no other troubles at all. Chat support is very helpful and very friendly. Highly recommend this host.
March 21, 2012 at 9:54 PM • Permalink •
Its funny most of the recent comments are from India with different websites…
March 30, 2012 at 3:52 PM • Permalink •
feeling nako cla ra pud nag butang ana nga mga comment para ma negate ang effect.. LOL
March 31, 2012 at 4:48 AM • Permalink •
Mao jud
June 21, 2012 at 12:25 PM • Permalink •
I’ve been with many web hosts in my web design career and out of all the hosts I’ve tried webhostingworld.net is the bet one out there. Yes support is friendly, knowledgeable, and prompt. The server performance and reliability is extremely great and the price is very affordable. Their commitment to the environment takes it to another level that other hosts simply don’t do. I’ve been a customer for about 2 years and if you’re looking for a host, go with webhostingworld.net.
August 14, 2012 at 3:02 PM • Permalink •
I was searching for a reliable host for my business website. I was also looking for a host that could support WordPress properly. I found webhostingworld.net after reading about them WordPress site was up and running. No brainier. I then had a few problems with some configuration issues on my end and the on several websites. I signed up and literally in 15 minutes my support guys were very quick to help me out. This has been the case for the last 2 years. webhostingworld.net. Reliable. Business class, friendly and smart. Go ahead with webhostingworld.net.